This Privacy Statement covers the following entities in the Ardour Capital Partners LLC group of companies: Ardour Capital Partners LLC, Ardour Capital Investments LLC. These entities are collectively referred to as “we,” “us,” and “our” throughout this statement.
Your privacy is our priority.
We are committed to protecting our customers' personal and financial information. In the course of providing you with financial products and services, we need to collect and maintain certain nonpublic personal information about you.
We may disclose nonpublic personal information about you that we collect as required by law or as a part of a vendor services agreement to provide you certain information, including clearing services. We do not disclose nonpublic personal information about former customers to anyone, except as permitted by law.
When you open and maintain an account with us or apply for a financial product or service, we collect the following types of information:
- Information provided by you on applications or other forms, such as your name, address, Social Security number, date of birth, employment information, investment experience, and risk tolerance
- Information about your transactions with us, such as your account balance, trading activity, and payment history
We may disclose certain information about you to our affiliated companies and to other financial services providers with which we have joint marketing agreements or that offer financial products and services with us or on our behalf.
We require that all entities with which we share your nonpublic personal information, including companies that process or service transactions for us, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law. We do not sell your personal information to third-party marketers or any other entity for any purpose.
We also may disclose information about you to companies that service, maintain, or process for us your transactions and accounts. For example, we provide information to companies that prepare and mail account statements and transaction confirmations.
In addition, we disclose nonpublic personal information to nonaffiliated third parties as permitted or required by law. These parties include government/regulatory organizations, such as the Internal Revenue Service (IRS) and the Securities and Exchange Commission (SEC), and to parties under court order or subpoena that request this information. Disclosures for which you have provided your consent or you have directed us to make are also permitted.
The law allows you to opt out of our sharing nonpublic personal information about you in certain circumstances with affiliated and nonaffiliated companies that is, you may direct us to not make such disclosures. We do not currently share information about you with any affiliate or third party that triggers this opt-out right.
We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our Web site, using firewalls and other security technology to protect our network and systems from external attacks. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the nonpublic personal information.
Our employees (for example, customer service and compliance personnel) and third-party service providers have access to your nonpublic personal information only on a need-to-know basis. We conduct regular internal audits of our business practices and procedures, examining confidentiality standards and information access in order to protect your personal information.
You may access your information (as well as certain other nonpublic personal information that we collect) by calling us or by writing to us:
Ardour Capital Investments, LLC
The Empire State Building
350 5th Avenue, Suite 3018
New York, NY 10118
In your communication please include your account number(s), your old information, and the new information that you want.